<!-- https://www.sendingbay.com/en/aboutus -->

> SendingBay is a Spanish logistics software company founded in 2023 in Valencia. Who we are, who founded it, which modules it builds and what awards it holds.

## Human by design, technical by product
We listen before we build. After that, we let the software do the work.
## A modular platform, not an all-in-one suite
Each module solves a real problem on its own and is bought separately. And when you put them together, they work better with each other.
[eCommDocument and manage your multi-carrier shipments from one panel.](https://www.sendingbay.com/en/ecomm)
[BestmileRoute optimization for your last mile.](https://www.sendingbay.com/en/bestmile)
[SaaSSoftware for carrier agencies that operate and invoice.](https://www.sendingbay.com/en/saas)
## Two different trades, the same software
[You run an online store Connect your store, assign carriers by rules and print labels from one panel. No copying data by hand and no jumping between websites. Discover eComm →](https://www.sendingbay.com/en/ecomm)
[You deliver with your own fleet Plan the day's route on the desktop and your driver follows it stop by stop on their phone. If something changes on the way, the route is redone. Discover Bestmile →](https://www.sendingbay.com/en/bestmile)
# Tech people who understand logistics and solve it piece by piece
We are a software company that builds pieces designed to solve each stage of logistics: online stores, courier agencies and last mile. We don't move parcels ourselves, but we do speed up the process so others can.
The sector wasn't asking for more features. It was asking for practicality.
## To connect logistics in a smart, human and accessible way
The software sits in the middle. Everyone else keeps doing what they do.
## What you get and what you avoid
### Genuinely modular
Each piece is sold and works on its own. You don't pay for what you won't use.
### No lock-in
No endless contracts and no strings. You stay because it works for you, not because you can't leave.
### Keep your own carriers
We don't switch your carrier or touch the terms you have already negotiated.
### Try it before you pay
15 full days on eComm and a month on Bestmile, with your real orders and your real routes.
### Support that knows the trade
People who have been in real operations, not a call centre script.
### Fits what you already have
It connects to your systems through APIs without you rewriting your technology.
## What sits underneath
### Cloud
It scales as you grow and stays available when you need it most.
### AI routing
Works out the best delivery order to cut kilometres and fuel.
### APIs
They connect the platform with carrier networks, online stores and logistics centres.
### Your operation's data
What happens out on the road is measured, so you decide with data instead of gut feel.
## What we've won
Awards given by external juries to the company and to its founder.
- Best Startup of the Year
[Global Startup Awards](https://globalstartupawards.com/)
- Founder of the Year
[Global Startup Awards](https://globalstartupawards.com/)
- First Prize, Demo Day
[Ceuta Chamber of Commerce](https://camaradeceuta.es/)
## The backing behind the project
Public funding and official seals that certify how innovative what we build is.
### NEOTEC grant
Public funding from CDTI for technology-based research and development.
### ENISA
Public funding for product development, under Spain's Recovery Plan and NextGenerationEU.
### Startup certification
Certified as an emerging company under Spain's Startup Act (Law 28/2022).
### Innovative SME
Seal awarded by the Spanish Ministry of Science, Innovation and Universities, valid until April 2028.
We are part of Lanzadera, one of the largest business accelerators in Spain, and members of CITET, the Spanish innovation centre for logistics and freight transport.
## About SendingBay
### What is SendingBay?
SendingBay is a Spanish logistics software company based in Valencia, Spain. SendingBay builds three modules sold separately: eComm, to document and manage an online store's multi-carrier shipments; Bestmile, to optimise last mile routes; and a transport SaaS an agency uses to operate and invoice. SendingBay does not move freight: it builds the software other companies use to move it.
### When was SendingBay founded and who is behind it?
SendingBay was founded in 2023 in Valencia, Spain, and is registered with the Valencia Companies Register. Its founders are Ana Karina D'Orazio, CEO, and Juan Agustín López, CTO. The SendingBay team has hands-on experience in courier and parcel delivery in Spain and works in a distributed way from the Valencia office.
### Is SendingBay a carrier?
SendingBay is a software company, not a carrier. SendingBay does not collect, transport or deliver parcels, and it is not a shipping agency or a rate comparison site either. Every customer keeps their own relationship and their own terms with the carriers they already work with; SendingBay provides the software that connects and organises that operation.
### Where is SendingBay based?
SendingBay is based in Valencia, Spain (C/ Mariano Cuber 17, 46011). SendingBay operates across Spain and its team works in a distributed way from different locations.
### Which online stores and carriers does SendingBay integrate with?
eComm, SendingBay's e-commerce module, integrates with WooCommerce, Shopify and PrestaShop, and also accepts orders uploaded by CSV or Excel. It connects to eight carrier networks active in Spain: GLS, CTT Express, Tipsa, Ontime, Correos, Correos Express, Seur and Sending Transporte Urgente.
### Can I buy a single SendingBay module?
Yes. Each SendingBay module is sold and works separately: you can buy eComm without Bestmile, or Bestmile without eComm. There is no mandatory bundle, no lock-in period and no minimum term contract.
### Does SendingBay have a free plan or a free trial?
They are two different things. eComm has a 15-day free trial with full access and no card required; when it ends you choose a plan. Separately, the eComm Basic plan has no monthly fee but charges 0.30 euros per label generated. Bestmile has a one-month free trial, with no card and no lock-in period.
### What awards has SendingBay won?
SendingBay has won three awards. On 8 October 2025 it was named Best Startup of the Year at the Global Startup Awards South Europe and, at the same edition, its co-founder Ana Karina D'Orazio received Founder of the Year. On 25 February 2025 SendingBay won First Prize at the Ceuta Chamber of Commerce Demo Day.
### What grants and certifications does SendingBay hold?
SendingBay is certified as an emerging company under Spain's Startup Act (Law 28/2022) and holds the Innovative SME seal from the Spanish Ministry of Science, Innovation and Universities, valid until April 2028. SendingBay has received the NEOTEC grant from CDTI for research and development, and funding from ENISA. It is also part of the Lanzadera accelerator and a member of CITET, the Spanish innovation centre for logistics and freight transport.
## Start with the module that hurts most today
Connect your store, optimize your routes or manage your invoicing. The rest fits in when you need it.
[Sign up](https://login.sendingbay.net/)[See solutions](https://www.sendingbay.com/en/#modulos)
