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eCommDocument and manage your multi-carrier shipments.BestmileRoute optimization for your last mile.BuenaviaHome services · Coming soon.DeCAbayIssue the DeCA for every shipment.SaaSSoftware for carrier agencies that operate and invoice.About us
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Last mile · route optimization

Route optimization software for your last mile

With SendingBay Bestmile you plan routes, manage drivers and track every shipment from a single platform. No calls to find out where each parcel is, no spreadsheets nobody updates in time.Plan routes, manage drivers and track every shipment from one panel. No Excel, no calls.

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Last-mile agencies already operate with SendingBay.

Panel Bestmile en el portátil del jefe de tráfico y app de ruta en el móvil del conductor

Project funded by the CDTI

SendingBay S.L. has been a beneficiary of the NEOTEC grant from the Centro para el Desarrollo Tecnológico y la Innovación (CDTI), with the collaboration of the Spanish Ministry of Science, Innovation and Universities. File number: SNEO-20241203.

Gobierno de España · Ministerio de Ciencia, Innovación y Universidades · CDTI Innovación
1 month free No card No lock-in
How your day changes

From copying addresses into Google Maps to a route ready in a minute

Before: Excel + WhatsApp + Google Maps + luck

  • ·Services reach you in an Excel sheet or over WhatsApp.
  • ·WhatsApp for the last-minute changes.
  • ·Addresses copied by hand into Google Maps, one by one.
  • ·Zero data to audit at the end of the day.

With Bestmile: one panel, a driver app and data

  • Automatic or manual router. You choose who carries what.
  • Live reassignment when an order comes in or an incident has to be handled.
  • Digital proof of delivery: signature, photo and geolocation.
  • Auditable traceability.
The desktop panel

Whoever coordinates builds the day before anyone leaves

The traffic manager loads the day’s services, lets Bestmile work out the best split and approves before anything is sent. It all happens on the computer, with the map in front of them.

  • It splits the services across your vehicles using your rules.
  • Every route on the map, with its stops and its kilometres.
  • Adjust by hand whatever you want before approving.
  • Nothing goes out until you press the button.
Panel de Bestmile en el ordenador: mapa con siete rutas trazadas en distintos colores y sus paradas numeradas, la lista de servicios sin enrutar a la izquierda y, debajo, cada vehículo con su conductor, sus paradas y sus kilómetros
~1 minfor a 100-service route
Route 1 ready30 stops · 37.8 km
App móvil de Bestmile: mapa con la ruta del día y las paradas numeradas, y abajo la parada en curso con su dirección, los bultos que lleva y el botón I have arrived
I have arrivedstop 1 of 10
Proof of deliverytime, place, signature and photo
The driver app

Every driver carries their route on the phone, with no calls

The driver opens the app and the day is already sorted: which stops are theirs, in what order and which way to go.

iOSAndroid

The same app on both systems. Each driver gets it with the invitation the traffic manager sends from the desktop.

  • Their route for the day, stop by stop.
  • They navigate with whichever map they prefer.
  • They tap "I have arrived" and leave the proof of delivery.
  • They skip a stop or add a service on the move.
The technology inside

What sits underneath the panel

The technology does not replace your team's judgement: it backs it with more context, more room to react and better data to decide with.

Automatic or your way

Bestmile proposes the split and the routes, but whoever runs traffic decides and adjusts. The last word on the day stays with your team.

Optimisation engine

It calculates with your rules for capacity, time windows and zones over the real road network, traffic included. A hundred services in around a minute.

AI where it is needed

When an address arrives badly written, it interprets it and places it on the map. Only coordinates travel to the calculations, never the recipient’s details.

Fewer kilometres

Every stop in the right order is a kilometre you do not drive. And because everything is recorded and measured, the saving is data, not a hunch.

Deep tech

Our own research, not an app that stitches maps together.

20.3 Mreal records from 148 carriers
19,309routes in the baseline
NEOTEC + Innovative SMECDTI and the Ministry of Science

The research is led by a doctor in astrophysics.

Green tech

Every kilometre not driven is fuel not burned.

Each route’s energy saving is calculated with the official factors of the Spanish IDAE and the European Environment Agency, and is recorded service by service.

Try Bestmile for a month
The data

Four ways to get the day's services in

Pick the one that fits how you work and how your clients send them to you.

From the panel

By hand, service by service, when there are few or something comes in loose.

Excel or CSV

Bulk upload with your own template when the day comes in heavy.

Client portal

Your clients enter their own services and stop sending them to you over WhatsApp.

By API

Connect Bestmile to the system you already use and let them come in on their own.

However they come in, addresses are geolocated automatically and everything leaves a trail: statuses, incidents and changes recorded, with auditable traceability per client and per zone.

Who it's for

For the people who deliver every day

Bestmile fits when the operation needs to deliver better, react during the day and prove afterwards what happened at each stop.

Last-mile carriers and operators

Urban delivery and parcels every day, for several clients, with routes that change and drivers to coordinate. Bestmile organizes the local round, cuts kilometers and gives traceability by client and by area.

courierparcelsurban delivery
Brands and stores with their own fleet

You sell direct to the customer and deliver yourself, without relying on a network. You plan the day's drops, coordinate your team and keep each recipient informed without calling them one by one.

own fleethome deliverystore with its own fleet
Distribution between warehouses and stores

You move stock between warehouses, distributors and shops. You need multi-stop routes, delivery windows that hold and proof of delivery at every point.

distributionmulti-stop routesB2B delivery
The DeCA, mandatory from 5 October

The DeCA, digital and issued on its own

From 5 October the DeCA, Spain’s electronic administrative control document, has to be digital. Before you change anything, check whether it applies to you: plenty of people are getting ready for something that does not reach them.

First, check whether it applies to you

Check the vehicle registration document: if the maximum authorised mass is not over 2,000 kg, you do not need it. It is that figure, not what the van weighs today.

A photo of the delivery note no longer counts

The document has to be born digital, built from the shipment data. A PDF that is a photo inside does not comply, however good the photo is.

The code has to open first time

No password and no Download button in between. Think about who scans it: an officer at the side of the road, who is not going to create an account.

And it has to exist before you leave

Not at the end of the day. If your system documents when the vans are already back, it is late by definition.

The fine runs from 401 to 600 euros, and it is not paid by whoever sold you the software. That is why the document is better coming out of the system where the data already lives: Bestmile issues it on its own when each route starts, with the plate, the shipper, the origin, the destination and the weight it already holds. And a route with fifteen shipments for the same client comes out as one document, not fifteen. Included in your plan, at no extra cost. If you only need the document and are not going to plan routes, DeCAbay issues it on its own from €20 a month.

Try Bestmile for a month
Plans and pricing

Try it free for 1 month. Then pick a plan

Get full access to Bestmile during the trial. When it ends, choose the plan that best fits your number of drivers and the services you move each month.Full access during the trial. Then you pick the plan that fits you.

Basic
€150/month
no lock-in
For small teams starting to organise their deliveries.
  • 5 mobile app users
  • 2,500 services a month
  • Extra user: €30/month
  • Extra service: €0.06 each
Sign up
Growth
€250/month
no lock-in
For operations with daily deliveries and a growing team.
  • 10 mobile app users
  • 6,000 services a month
  • Extra user: €15/month
  • Extra service: €0.04 each
Sign up
Professional
€400/month
no lock-in
For operations with more drivers and a high volume of services.
  • 20 mobile app users
  • 15,000 services a month
  • Extra user: €10/month
  • Extra service: €0.02 each
Sign up
Enterprise
Tailored
talk to sales
For operations that outgrow the Professional plan or need different terms.
  • Users matched to your operation
  • Tailored service volume
  • Custom terms
  • After talking to sales
Talk to sales

Prices exclude VAT. During the free month you get full access to Bestmile, no card required. Billing is monthly, with no lock-in. See all SendingBay pricing.

Billing is monthly and there is no lock-in. The yearly plan is twelve months for the price of ten: it is paid up front, it has a minimum term and it is non-refundable.

Included services are counted per calendar month and do not roll over; drivers are counted by those active each month. Anything above your plan is billed at the unit price shown.

FAQ

We answer your questions about Bestmile

No. Bestmile is the software you use to organise and optimise your delivery round, whether the fleet is yours or subcontracted. SendingBay does not carry goods, does not sell shipments and does not provide drivers: it builds the program your team uses to plan routes and record deliveries.
Four ways. One by one from the panel, in bulk by uploading an Excel or a CSV, straight from your own clients through a web portal where they record their services, or by API, connecting the system you already use. Addresses are geolocated automatically on arrival so the router can work with them. The API connection for your end clients and the one for online stores are additional services, bought separately.
The driver records it from the phone with the signature of whoever receives the parcel, a photo of the delivery point and the geolocation at that moment. It is all attached to the service, together with its status and any incidents, so months later you can prove what happened at a specific delivery.
Yes. You can start using only route optimization and add the driver app and the panel whenever you want. Bestmile is modular: you start where it pinches you most today and grow at your own pace, without having to switch everything on at once.
No. Bestmile adds to the way you work to get rid of the Excel sheets and the control calls, not to force you to rebuild your operation. You start planning routes and managing drivers from the panel, and you keep the rest of your system for as long as you need it.
Yes. You can run several delivery operations and several driver teams from the same panel, each with its own routes and areas: parcels, urban delivery and local delivery.
Two concrete things. It solves and optimizes the route against the constraints of your operation, such as vehicle capacity, delivery time windows and area restrictions. And when an address arrives incomplete or badly written and does not resolve on its own, it interprets it to place it on the map. What it does not do is guess: if a customer cancels or a driver reports an incident, you are told straight away and you rebuild the route with what has just happened. It does not decide for you either: whatever the AI proposes is always subject to your validation, as stated in the terms of service.
The calculation is not a theoretical estimate. It is built on 20.3 million real records from 148 carriers, with a baseline of 19,309 routes actually driven, and checked against the official factors of Spain’s IDAE and the European Environment Agency. Every month of operation adds new data, so the calculation sharpens itself. And because every stop is recorded with its time, its place and its proof of delivery, the saving you see is auditable data, not a hunch.
No. Data going through the artificial intelligence services is not used to train the provider's models, and SendingBay does not use it to train models of its own either. It is written into the terms of service, not a marketing promise. On top of that, only coordinates and a technical identifier ever reach the routing services, never the recipient's name, phone or email, and processing happens in data centres inside the European Economic Area.
Yes, and it is included in your plan at no extra cost. It is issued on its own when each route starts, before the service begins, with one document per contracting shipper. It carries its QR code and a unique web address that opens with no password, and it is kept for 366 days.
Not always. When the contractual shipper and the actual carrier are the same for all of them, shipments can be grouped into a single document, each one identified by its origin, destination, nature and weight. Section six of the Spanish Resolution of 5 June 2026 allows it. A route of fifteen shipments for one client is one document.
No. The rule requires the document to be born digital, generated from the service data. A photo or a scan of the paper is an image of a document, not an electronic document, and it does not comply.
No, and nobody is: that certification does not exist. The Spanish Ministry says the control document applications do not have to be certified. If someone sells you a certification seal, they are selling you something that does not exist.
From 5 October 2026. One thing almost nobody mentions: the rule covers every transport service, passenger transport included. If you carry passengers the document you need is the route sheet, and Bestmile does not issue that one: we do the freight variant. So, for freight: domestic road transport with origin and destination in Spain. International transport, removals and breakdown recovery in special vehicles are out. Parcels need care: what the rule exempts is the operation of collecting or delivering a small number of packages one person can handle unaided, not the sector as a whole. If you move pallets, it applies to you even if parcel delivery is your business. So is transport in vehicles up to 2,000 kg maximum authorised mass, which need no operating licence: if your van is below that figure, this does not concern you. If you are not sure, ask us and we will tell you.
From 401 to 600 euros. It is a range, not a fixed figure: it is graded by severity, intent and repetition, so be equally wary of anyone giving you a round number to rush you and of anyone telling you it does not matter. And it is paid by the carrier or the shipper, never by the software provider: the rule gives them no responsibility at all. Watch the one-year retention too, because throwing the documents away early is the same offence as not carrying them.
Bestmile includes support to help you get your routes up and running and answer questions about using it.
You can start operating in Bestmile without waiting for a full migration: you sign up your routes and drivers and get going.

Automatic or your way. Your route ready in seconds.

Plan routes, manage drivers and track every shipment from one platform. 1 month free, no card. Monthly billing, no lock-in.

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